THIS VACUUM IS SPECIFICALLY MADE TO HELP YOU END BED BUG AND MITE INFESTATIONS.
- Created by pest management professionals!
- Light weight (10 LBS) backpack design.
- Includes all adaptors you need to get into places bed bugs & mites hide.
The Bug Sucker HEPA Backpack vacuum was designed to be used for bed bug & mite treatments as a way to safely collect bed bugs & mites, and their eggs within cracks and crevices into a self contained HEPA bag filters. The Bug Sucker HEPA Backpack Vacuum offers the user great mobility with the "backpack" style design. One HEPA vacuum bag included.
Also included a special attachment to capture samples to determine what type of mites you have (Item C below). Once you capture mites you can send samples to an entomologist or vetdna.com
A – Ergo PMP Backpack Vacuum/Blower by Atrix
B – BP200 - Carry/Storage Bag
C – ATISF-U15 - Sampling Filter
D – 41570 - 24” Long Flexible Crevice Tool
E – ATI34663 - Wand Adapter
F – BP4-6’ Hose
G – BP17 - Blower Adapter
H – BP18 - Exhaust Filter Cover
I – BP39 - Extension Wand, 22”-37”
J – BP45 - Set of 3 Blower Nozzles
K – BP40 - Furniture Nozzle
L – BP41 - Crevice Tool
M – BP42 - Round Brush
N – BP43-1 - Floor Brush
O – BP99 - Extension Cord Strain Relief (Not Shown)
P – VACBP6 - Hepa Bag (3) (Not Shown)
Q – VACBP8 - Shakeout Bag (Not Shown)
R – BPFILPACK - Premotor and Exhaust Filter Set (Not Shown)
S – BPPLUGSET - Set of Hose and Filter Plugs
This product is fulfilled by Atrix for Premo Guard.
Refund, cancellation and return policies are different from that of Premo Guard. See details below.
ORDER CANCELLATION POLICY
If you wish to cancel an order, please email Atrix as soon as possible (email@example.com). Orders cannot be canceled after they have been shipped. If you would like to continue the cancellation process once the item has shipped, you will be responsible for round-trip shipping charges and possible restocking fees.
If for any reason you need to return your product, it must be in its original packaging meaning the product is new, unused, and in a resalable condition. All returns need to be made within 30 days of receipt for a refund. All returns and exchanges require a Return Material Authorization (RMA) number. Please email our customer service department (firstname.lastname@example.org) for your RMA number. The return email will give you instructions where to return the merchandise. Some of our products may be offered with free shipping, so please be aware that if you return one of these products, our actual outbound shipping costs will be deducted from your return refund. You will also be responsible for the return shipping charges. Once your item returns to the warehouse, it will be inspected. A possible restocking fee, up to 20% of the item price, may also apply depending upon the condition of the item upon its return.
If you receive a damaged or defective item or are missing parts, please contact Atrix within 5 business days of delivery (email@example.com).
Please keep all original packing materials and cartons available for repacking a return, if that becomes necessary. We will make every effort to quickly resolve the problem to your satisfaction. Our staff is fully trained to offer any assistance to help you. Our excellent packaging and shipping record are an indication of our commitment to reduce damage incidents. Photos may be requested in the event of damage. If a replacement is declined and you would prefer to cancel your order you may do so under the conditions of the Return Policy.
RETURNS FOR REPAIR
Contact Atrix (firstname.lastname@example.org) for a Service Return Authorization (SRA) number prior to shipping to receive instructions on the repair process.
Note: The extension cord is not included.
The vacuum and Premo Guard are a life saver! The vacuum was a great help in getting in areas we couldn’t get. Premo works like no other spray. And customer service is amazing Jim was thoughtful and understanding! I would definitely recommend Premo Guard product if you have a problem.
Hose broken 2nd day of use
I was excited to receive this vacuum. We are having a big problem with mites. We used the day it arrived and were very pleased, but upon using it the next day, the hose unattached from the handle that came as one piece. My husband and I ended up using heavy duty electrical tape to attach it and were able to use it. I needed it and didn’t want to bother with trying to return. It’s works well but certainly might not last. You also need to supply your own extension cord to unit. If the breakage hadn’t happened, I would have rated it higher, but I guess still would recommend.
Premo Natural Products
Hi. We are sorry the hose broke. Of all the Atrix Vacuums we have sold, this is the first time we have heard of an issue with the product. We do not make this product, but sell it as our customers do a lot of vacuuming in order to remove bed bugs and mites from their homes. It's a good product with unique attachments that make bed bug and mite removal easier. Please know that our customer service department will reach out to you in order to help you get a replacement hose from the company. And our management team will also reach out to insure that your broken product will be fixed as well.
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