Now Offering a Full, Industry Leading, 90 DAY Money Back Guarantee.

Due to extreme customer satisfaction, we are thrilled to let you know we recently increased our money back guarantee from 30 days to 90 days.  Use Premo Guard with confidence!  We know that when you follow our simple and common sense instructions, Premo Guard will end your bed bug or mite infestation.  And our 5 star reviews (click here for reviews page) confirm this to be true.

With that in mind, we ask that before you request your refund, please make sure you did follow our directions and these simple steps.

1. Shake the bottle well to mix the ingredients before each use.  If you are using the product for a while, you should also shake the bottle during usage to keep the ingredients mixed.  Shake before every use! 

2. Thoroughness is key.  You can spray Premo Guard anywhere (except food surfaces, or directly on people and pets) that you think bed bugs and mites can hide.  Missing an area could mean that the infestation continues.  A mist works better than a saturation as well.  

Pro Tip: The key to fully end your bed bug or mite issue, is to find the nest, or nests that are hiding.  Finding the source where they are breeding is the key to ending your infestation.  Watch this 3 minute video from the TV show Animal Planet to fully understand how to find the source (watch to the end)

3. Our most successful customers spray daily until they do not see any more bugs, or feel any more bites at night.  Many of our customers continue to spray once or twice a week for a few more weeks thereafter just to be sure a spot was not missed (as in #2 above)

4. Caveat, exception to our refund policy.  If you order from us multiple times, refunds will be at our discretion.  By placing more than one order, we can only assume you are satisfied with our product and in the process of being successful (it takes time and diligence).  

We are extremely fair with our customers, but reserve the right to only refund one order if you place multiple orders with us.  We are fair with our customers, be fair with us.  

Our full directions can be found here in our "how to" guide".

5. One more thing to be clear about.  If you request a refund and have not used our product, (or sometimes even if you have) we will often ask you to return the unused bottles (or sometimes the used bottles).  This will be at our discretion on a case by case basis.  If this is the case, we will via email or text send you the address to return our product to. 

Our Premo Guard Pledge to You...

From our family, to your family, that is our pledge to you. If you are not satisfied with Premo Guard Bed Bug & Mite Spray and/or other Premo Guard products, we can refund your money if requested within 90 days.

Please note: When we partner with other companies, please refer to their particular guarantee and and refund information.  For instance one of our partners is EcoPest Labs.  You can find their 100% satisfaction guarantee and return information on their website here.